Returns & Exchanges
At Spigen India, we strive to ensure your mobile accessories meet the highest standards of quality and fit. If you are not completely satisfied with your purchase, you can initiate a return or exchange within 7 days of delivery, provided the items are in their original packaging.
Return Process
- 1.Initiate Request
Log into your Spigen India account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request.
- 2.Quality Check Verification
Our support team will review your request and may ask for photos of the product and its original retail packaging to verify the condition.
- 3.Reverse Pickup
Once approved, we will arrange a reverse pickup through our courier partners; please ensure the product is securely packed with all original tags and inserts.
- 4.Refund Processing
After the item reaches our warehouse and passes inspection, your refund will be credited to the original payment method or as store credit within 5-7 business days.