Frequently Asked Questions
Everything you need to know about protecting your devices with Spigen India.
Are the products sold on Spigen India genuine?
Yes, Spigen India is the official authorized store. All products come with an authenticity code that can be verified on our global website to ensure you have received a genuine protective gear.
What is the standard delivery timeline for orders within India?
We typically process orders within 24 hours. Depending on your location, delivery usually takes 2 to 5 business days for major cities and up to 7 days for remote areas.
Does Spigen offer a warranty on mobile cases and covers?
Spigen offers a limited warranty against manufacturing defects. Please note that normal wear and tear, accidental drops, or color fading due to usage are not covered under the warranty policy.
What is your return and exchange policy?
We offer a 7-day return policy for unused products in their original packaging if they are found to be defective or if the wrong item was delivered. Please initiate the request through our support portal.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How do I choose the right case for my specific phone model?
Each product page lists compatible model numbers. We recommend checking your phone's 'About' section in settings to confirm the exact model name before placing an order to ensure a perfect fit.